Rook Enterprises, Inc. dba
590 Washington St. Middletown, CT 06457 1-860-346-8800
Victor Auto Body Works - 590 Washington St., Middletown, CT 06457 - (860) 346-8800
Middlesex County's
Largest & Finest • 64th Anniversary 1953 – 2017


Expert collision repair and painting by our talented specialists in our state-of-the-art facility. Our professional team will handle your insurance claim professionally and promptly. No collision is too big or too small and you will receive a lifetime warranty on repairs. Learn more about "You have Choice".

MechanicaL SHOP »

Quality mechanical repairs from basic maintenance to engine overhauls. Our certified mechanics will fix your vehicle right the first time. We specialize in front end alignments for classic cars and hot rods. Visit us today for a free quote.

Used Car SALES »

We offer a great selection of pre owned vehicles at reasonable prices. No Hassle Guarantee! Visit today and see our new inventory.

Hours of Operation:

Mon-Fri 7:30am-5:00pm

Sat 7:30am-12:00pm



Honest Service

Friendly, honest service.

- Anonymous (Jun 24, 2016)


Fast Service

Fast, efficient, and cost-effective!

- KEN W (Jun 24, 2016)


Great team and great people.

Tyler and Bill always do what they can to help out

- Anonymous (Jun 19, 2016)


Friendly service

Friendly, honest service!

- Anonymous (Jun 1, 2016)


Highly Recommended

I had the pleasure this week of getting my new car this week, I am so happy. Her name is Lilly, she is a Chevy Impala, she runs great and looks great. Thank so much to Tyler Rook for everything. I would highly recommend Victors!!!!

- Amy O. (May 14, 2016)


Confident in their work

As always they provide the highest quality service. I have 100% confidence in their work. I trust them :)

- GARY & BETSY F (May 10, 2016)



Everything was outstanding, from start to finish. Very happy with quality, care and commitment.

- Anonymous (May 2, 2016)


One of the best auto body shops

Tyler's shop not only is one of the best auto body shops but his mechanic shop is just as good the service is Fast and the prices are very good I enjoyed working with Tyler and his staff and we'll see him in the future

- Benn M. (Apr 28, 2016)



Very efficient and professional.

- NEIL T (Apr 12, 2016)


Taken care of like family

I brought my husbands car to Victors for oil change, tires and safety check and as always, they were great! Bill is top notch and the owner, Tyler always takes care of his customers like they're family. This is by far the best car place for repairs or buying a used car that I've ever been to.

- KATHRYN C (Mar 15, 2016)


Great Service

Very good service!!

- Anonymous (Feb 9, 2016)


Excellent Service

Had an issue with my BMW and they got me right in. Excellent service.

- MARCIA C (Jan 27, 2016)


Always Professional

Always professional and courteous.

- TODD S (Jan 14, 2016)


Very Reliable

courteous and reliable service.

- FORREST M (Jan 5, 2016)


Very Courteous

Job was done when promised. Very courteous. Would highly recommend.

- MARCIA C (Dec 16, 2015)


Amazing as always

Awesome and amazing as always. I don't have any complaints.

- Anonymous (Dec 8, 2015)


Safety first

My car was making a noise on Christmas Eve and I called Victors and Tyler took me right in. They looked at the car, made sure I was safe for holiday travel and made an appointment for Monday morning. Safety first!! They are always there when needed and Billie is great too! He takes care of our cars and is always pleasant and good. I really love Victors!! Happy New Years!

- KATHRYN C (Dec 2, 2015)


Nothing but a positive experience

My experience with Victor Auto Body Works has been nothing but positive. I've had a couple of my vehicles front end worked on.. would highly recommend their service. They've got knowledgeable people behind the counter as well most important .... working on your vehicle. Thanks for a terrific job !!

- PETER A. N (Nov 30, 2015)


Terrific, dependable and personable auto service!

They are awesome to work with and very knowledgeable about everything to do with the automotive field. I would not hesitate to send anyone there nor should anyone hesitate to bring their own vehicle to Victor's Autobody!

- Anonymous (Nov 25, 2015)


Great Experience

Had a great experience . Will be returning for two more tires within a couple weeks

- GLENNA P (Nov 19, 2015)


Customer Friendly

The guys at Victors Auto Body always take care of me! They do a fantastic job and are so customer friendly! Great prices and always there for you!!! Favorite auto shop in CT!

- Kayla F. (Nov 18, 2015)


No Complaints

Always excellent work

- Anonymous (Nov 16, 2015)


Treat you like family

Victors is the BEST! They are always so nice and they take great care in my cars. It's like a family. I trust them and I would highly recommend them.

- KATHRYN C (Nov 12, 2015)


Definitely will be a repeat customer

Very truthful about everything very respectful to their customers made me feel welcome there and very happy with the service they did on my car will definitely be going back for more work on my car

- ASHLEY K (Nov 9, 2015)


The staff is friendly, fast and efficient.

Very good service. While working on my car the technician noticed that I would need a new battery soon. I had them put a new one in. Something tells me that had I not, the car would have died in the first snow storm of the season!!

- Anonymous (Nov 6, 2015)


Fantastic Service

Had my car towed in one day and had it back the next. Great service and didn't try to sell anything that wasn't needed. Very efficient.

- Anonymous (Nov 2, 2015)


Very Happy

Excellent work, the made an old car like new again. Thank you very happy customers.

- SARAH & MICHELE & GARY R (Oct 19, 2015)


Great Deal

Everyone I met with was very nice and helpful! They gave me a great deal on new tires. Highly recommend their services.

- MOLLY Z (Sep 17, 2015)


Highly Recommend

Have always received friendly and professional service with both car repairs and auto body repairs.

- Sheila S. (Sep 12, 2015)


Expertise, knowledge and excellent service

Literally the best experience I have had with an auto-body shop

- Nicholas G. (Sep 11, 2015)


Quick Service

Wonderful. Dropped my car off on Saturday and was ready on Monday. Quality work done in a timely fashion.

- ANN MARIE G (Sep 8, 2015)


Wonderful job

Found what was wrong with my old Mustang and took the time to go over everything. Wonderful service.

- Anonymous (Aug 19, 2015)


Fair and reasonable price

Tyler and Bill are wonderful. Major work done on our vehicle for a fair and reasonable price. Very happy with the service and quality or work.

- ANN MARIE G (Aug 10, 2015)


Arranged the work at my convenience

Had an EXCELLENT experience with getting body work done on my vehicle- had a SEAMLESS and PAINLESS process using USAA, who referred to Victor Auto Body for estimate and repairs. They arranged the work at my convenience, arranged my rental car, and finished ON TIME! They literally made my CX-5 better than new- with the repairs done to perfection, but also full interior and exterior detailing that made it fresher then the day we bought it brand new! Charlie McKean was a gem.

- Megan D. (Aug 3, 2015)


Very Friendly

Friendly, quick, comprehensive.

- ANIKA D (Jul 16, 2015)


Treated with Respect

Treated with respect and service was very efficient

- Anonymous (Jul 8, 2015)


Victor's is the Best!

As always, Victors is the best and I wouldn't go anywhere else. I just recommended them to a friend and he said they were great too!!

- KATHRYN C (Jun 11, 2015)


Best experience

Easily the best experience I have ever had in dealing with auto repair. I will recommend these guys to everybody I know.

- Eric L. (May 22, 2015)


Super fast service, highly trained tech's, very pleasant people to deal with

Super fast service, highly trained tech's, very pleasant people to deal with. would highly recommend.

- JIM T (May 12, 2015)


They came highly recommended, and after seeing the results, I can see why.

Victor Auto Body Works repaired the body damage to my car after an accident. The appraiser estimated the damage at around $6000 and they told me it would be about 2 weeks to finish. I was shocked to get a call from them just one week later saying it was done. I picked it up the next day and it looked better than new. The only cost to me was my insurance deductible, $200. They came highly recommended, and after seeing the results, I can see why.

- Anonymous (May 8, 2015)


They are always responsive.

They fully explain the problem(s), the different options you have, etc. Safety comes across as their number one priority. They are always responsive.

- ED B (May 1, 2015)


Great job

They are always good to us.

- Sarah (Apr 14, 2015)


Never a complaint from me...

Never a complaint from me... They are really good and on top of things. thanks for being a great service place to bring your cars :) Bill, Tyler, and the Guys are all amazing.

- Anonymous (Apr 8, 2015)


My car looks beautiful!

The front bumper on my car needed to be replaced and other parts due to hitting a snow bank. Victor Auto Body did an excellent job with the repairs. They even vacuumed and washed the car. My car looks beautiful!

- Anonymous (Apr 8, 2015)


Top notch operation.

Victor Auto Body repaired front end damage on my vehicle. All I can say is it is a top notch operation.

- Anonymous (Apr 4, 2015)


Excellent customer service

I always get excellent service in auto body or repair service.

- James (Mar 30, 2015)


No sign that I was in an accident.

Description Of Work: Victor repaired the front end damage including new bumper. Friendly accommodating staff, great repair job. No sign that I was in an accident.

- Anonymous (Mar 18, 2015)


We can always rely on Victor's

We can always rely on Victor's to give good quality service in a timely fashion. We really appreciate how they do business.

- KAREN & STEVE W (Mar 17, 2015)


Its like being a part of the family!

I love how they treat everyone with a smile, loyalty, and respect. your not only a customer to them but your part of their ever so going family.

- Anonymous (Mar 16, 2015)


Staff were friendly and knowledgeable.

Staff were friendly and knowledgeable. Took the time to explain how to better take care of my car and I appreciate it!

- anikad (Mar 10, 2015)


The car looks and runs fantastic!!

Brought my car in to ge the radiator replaced, The guys there did an inspection of the car, found some belts that needed replacement, as well as tires that needed to be replaced. Thanks guys for taking care of my wife's car. With all the driving that she does for work, I feel safer knowing that her car is in great shape and in good hands if it ever needs repairing. The car looks and runs fantastic!! Thanks again!!

- FRANK & SHERRI B (Mar 10, 2015)


Great service

I was in an auto accident and they were the ones who took care of my car. They said they would do the work and they told me that they would keep me informed on any changes needing to be made.

- Candita (Mar 10, 2015)


Little to no effort on my part from beginning to end. I highly recommend this shop!

Victor Auto Body Works replaced the rear bumper and repaired damages after an auto accident. The experience was excellent. Very professional. Took care of all the details with the insurance company and did all coordination with the car rental service. Even cleaned my car. Little to no effort on my part from beginning to end. I highly recommend this shop.

- Anonymous (Mar 9, 2015)


They are very trustworthy - I would highly recommend Victor Auto Body Works.

I would highly recommend Victor Auto Body Works for mechanical and body work. The service is excellent, they are very trustworthy and a pleasure to deal with on all transactions. They genuinely care about the customer and the safe maintenance of vehicles.

- Anonymous (Mar 5, 2015)


No hang ups or problems along the way

Victor replaced my exhaust pipe and back bumper. Fixed all dents and scratches to look like new. This repair went great with no hang ups or problems along the way. I walked in and they helped me work with insurance with no issues. The repair was timely and the owner was extremely helpful and informative. I would recommend this auto body shop to friends and family.

- Anonymous (Feb 13, 2015)


Great team.

It great having a really caring and decided team and staff of people to make you happy and meet your needs. Tyler and randy are both two really caring and sweet people that will bend over backwards to help you, your not only customers to them you became their friends. I would recommend them to anybody. So glad I switched to them for my cars needs. You walk in and they greet you with a huge smile and know who you are is amazing in itself and they explain all work to you and saw you all broken parts to you. Great team.

- Anonymous (Feb 11, 2015)


Amazing job

They did an amazing job, they are very friendly and they got the work done when they said it would be.

- Ashlee (Feb 10, 2015)


Very Fair!

Excellent work,great to deal with and very fair. Always willing to help.

- maryh (Jan 21, 2015)


They went out of their way to accommodate me and they did a great job.

They were great. I was up here alone, they came and picked me up and took me home. They went out of their way to accommodate me and they did a great job.

- Barbara (Jan 14, 2015)


The work is done right

I have been satisfied with all of the mechanical and body work I have had them do. I think they got the work done in a quick amount of time and at a fair price. The work is done right and if it isn't they will take the time to make it right.

- Larry (Jan 14, 2015)


They are very trustworthy and reliable.

They are very trustworthy and reliable. They are very efficient, pleasant and they don't do any unnecessary work. They care about your safety and the safety of your vehicle.

- Betsy (Jan 12, 2015)


Great service

They did a good job and they were very friendly.

- Anonymous (Jan 7, 2015)


Very good service

They have very good service and they charge reasonable prices. They were very quick to take me in on an appointment and they got the work done in a timely manner.

- Mac (Jan 7, 2015)


Great job

They did a good job, and I like all of the work they do.

- Anonymous (Jan 5, 2015)


Great service

Good service, they took me in on a tight schedule and they were able to do the exact service I needed.

- Greg (Jan 4, 2015)


Great service

They did the repair in less time then they said it would take.

- Donna (Jan 1, 2015)


Quick and Effecient

They are very nice and they did the work for me in a couple of hours. They are quick, efficient and everybody there is nice.

- Alex (Dec 29, 2014)


Great service

Job was completed same day. Great service.

- frank & sherrib (Dec 17, 2014)


The work is top-notch!

Garages can be very intimidating for a woman. However, several years ago when I started going to Victors for work on my car, it was like going to my big brothers (of whom I had a great relationship with!) for help! This garage is about taking care of you and your vehicle in the most cost effective way - the work is top-notch, the cost has always been fair for the work done, and they are about taking care of you.

- Anonymous (Dec 1, 2014)


Great service

Service I received was great.

- Anonymous (Nov 12, 2014)


They were very honest and they did the job right the first time.

Their service is terrific, they said my car would be done in a few weeks and I didn't have to return for anything they did to be fixed. They were very honest and they did the job right the first time.

- Andre (Nov 4, 2014)


Excellent customer service

Their customer service is awesome.

- Elaine (Nov 3, 2014)


Professional, efficient and courteous

Victor Auto Body Works is always professional, efficient and courteous. Keep up the good work!

- LARRY & KATHY K (Oct 16, 2014)


Quality of the work is very good

Quality of the work is very good. I can trust them to do and explain to me the needs of my car. It takes the worry out of my maintenance for my vehicles.

- Mark (Oct 13, 2014)




- BRIAN D (Oct 8, 2014)


A professional who gets you in and out as timely as possible.

Randy assisted me with my truck repair and he is awesome. A professional who gets you in and out as timely as possible. My entire family loves having Víctor's work on our vehicles because we know we will have quality work done by professionals.

- NATASHA R (Oct 7, 2014)


Very friendly and helpful

Very friendly and helpful. Good service.

- Anonymous (Aug 28, 2014)


Always fast and efficient!

Always fast and efficient!

- TRICIA & DREW C (Aug 19, 2014)


Work preformed quickly and accurately

Work preformed quickly and accurately. Mechanic's are dedicated to your safty. Informed me of anything that may need to be looked at in future.

- MARK C (Jul 29, 2014)


They have good prices and they provide quality services.

I have confidence in their advice, they have good prices and they provide quality services.

- Anonymous (Jul 14, 2014)


They go above most garages to make sure your safety is first

I have always had a good experience with the work preformed on my vehicles at Victors. They go above most garages to make sure your safety is first and the work is complete. They maybe a little more costly but their work is impeccable. That's where the value comes in, knowing they have your best interest when work is preformed.

- MARK C (Jun 17, 2014)


They did an excellent job fixing my car

They did an excellent job fixing my car, they have very fair prices and they are very customer oriented.

- Mary (Jun 10, 2014)


Happy customer

They did a pretty good job, and I was generally happy with the service.

- Candita (May 12, 2014)


Customer service was dead on

Customer service was dead on. Someone referred them to me. I would do the same.

- TINA M (May 7, 2014)


Collision damage to driver side rear quarter panel and rear bumper assembly.

Very courteous, professional and speedy service.

- Anonymous (Apr 16, 2014)


Very professional, very efficient.

Very professional, very efficient.

- larry & kathyk (Apr 8, 2014)


Plan on continuing to use Victor

been a customer since 1998 just had front end alignment done, a little miscomunication at first,but owner got it all cleared up asap plan on continuing to use Victor Thanks again!

- S (Mar 25, 2014)


Prompt and timely

They did the work they said they would in a timely and prompt manner.

- Anita (Mar 18, 2014)


An SUV backed into the passenger side of Lexus.

Repair was flawless.

- Anonymous (Feb 13, 2014)


Awesome Experience

what can i say that i haven't said before. great place to bring your car. sal, randy, and tyler are all really big hearted and caring people. they don't treat you like a customer they treat you like family or a friend. they have done so much for me and my family i can't put it into words how much im thankful for it. they just fixed my nissan and randy found the problem just be test driving me car and im thankful he did bc it was covered by nissan and they fixed it. i wouldnt trust anybody else with my car but victor's. their team is funny, caring, and very awesome people. i would recommended them to anybody thats looking for a good fair mechanic that don't rip your off and treats you with respect.

- Anonymous (Dec 18, 2013)


Replaced rear door of Toyota Rav4, bumper, etc. I was rear-ended.

I was given the estimate promptly. The car was ready within a week. The work done was excellent. they even detailed the car!

- Anonymous (Dec 6, 2013)


Excellent service at affordable prices

Victor's always provides excellent service at affordable prices. Randy and Tyler are always great to work with and we're grateful they're in our neighborhood!

- Karen & Steve W (Sep 19, 2013)


Replaced rugs in a car damaged by a flood

Wonderful. Victor Auto Body was very responsive, and helpful. They thoroughly repaired my vehicle, and when I found a bulb out after the repair, they replaced it (which required over an hour of work) without question. The bulb out may have been unrewlated to the repair, but was in close proximity to it.

- Anonymous (Aug 29, 2013)


I was very impressed with the way in which they handled the problem today.

I was a little nervous taking the car back after so many months and with an "intermittent" problem. My past experience as a single woman with car repair did not leave me with much hope for a good experience. But as soon as I walked in, someone came to the desk to assist me and they came right out to my car to check the problem. Not only did they believe me, they offered to fix it right then and there, with no appointment, if I had time. I was also pleasantly surprised that their only reaction to it being an "intermittent" problem was that they couldn't be sure to fix it the first time. In the past when I've had intermittent issues with a car, I've been told that there was nothing they could do unless I could replicate the issue, on the spot. But not the team at Victor's. Within a half an hour, the tech had figured out the problem and fixed it for me. I didn't have to sign anything, pay for anything, or come back. Even though I would rather the issue hadn't occurred at all with the original repair, I was very impressed with the way in which they handled the problem today.

- Anonymous (Jun 14, 2013)


He repaired a dent on my Lexus by doing exactly what I asked and no more

Great job - saved me from having a great expense at the dealership.

- Anonymous (May 30, 2013)


$25.00 OFF per axle on Our LIFETIME BRAKE service

With this coupon. Cannot be combined with any other offer or coupon.

Exp: Mar 31, 2017

10% OFF Collision Deductible over $1500

With this coupon. Cannot be combined with any other offer or coupon.

Exp: Mar 31, 2017

FREE FULL DETAIL with Any Body Repair over $2500

With this coupon. Cannot be combined with any other offer or coupon.

Exp: Mar 31, 2017


With this coupon. Cannot be combined with any other offer or coupon.

Exp: Mar 31, 2017

Lube Oil & Filter Change for $22.99 5W30 Synthetic Blend Motor Oil with FREE Spring Inspection

Includes inspection, belts and hoses. Most cars and light trucks, up to 5 qts only. Not Valid on trucks. With this coupon. Cannot be combined with any other offer or coupon.

Exp: Mar 31, 2017

We Do It All!
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