Help! I Was In A Car Accident! What Should I Do?

Here’s everything you need to know: When an accident happens, the steps you take can protect your safety, your finances, and your rights. From what to do at the scene, to the actions to take afterward, to understanding your rights under Connecticut law—you have the power to choose your own repair shop. This guide will walk you through it all so you can stay protected and in control.

Before You Do Anything, Remember This

The moments right after an accident are stressful, but what you say can make a big difference later. Do not admit fault at the scene. Instead, focus on checking for injuries, staying calm, and gathering the facts.

Step-by-step at the scene

1. Check safety first. Move to a safe spot if you can and turn on your hazards.
2. Call 911 for injuries or if vehicles are blocking traffic.
3. Exchange names, phone numbers, license plates, driver’s license numbers, insurance companies, and policy numbers.
4. Take wide and close photos of damage, the location, skid marks, traffic signs, and all vehicles.
5. Gather witness names and phone numbers.
6. Stick to the facts for police and insurers.
7. Arrange towing to the repair shop you choose.

After you leave the scene

1. Report the loss to your insurance company and, if applicable, the at-fault driver’s insurer.
2. Choose your repair shop. In Connecticut, you can take your car to any licensed shop you want.
3. Tell the adjuster where the car is so appraisals and supplements can happen quickly.
4. Ask about rental coverage and approve repairs in writing after reviewing the estimate and parts type.

How Victor Auto Body Works helps

• We work with all insurers and handle estimates, supplements, and documentation.
• We help with towing, rental coordination, parts transparency, and regular status updates.

This is general information for Connecticut drivers and not legal advice.